Financial and Insurance Information

Financial Information

Our doctor(s) and staff are proud to be a team whose primary mission is to deliver the finest and most comprehensive periodontal services available today. We are concerned about your dental care and want to ensure you that it is performed in the most responsible manner. In order to assist you with the investment in your dental health, we have outlined our payment policy.

Emergency/Single-Visit Payments

All payments are due in full at the time of service. For your convenience we accept cash, checks, money orders, and credit card payments.  We offer a senior discount (age 65 or older) of 5% for payments made in cash and check only.

Multiple Visit Payment Options

Option 1: Open Account Payment Plans – Treatment fees divided into two or three equal payments.

For individuals desiring a more flexible payment plan, the open account plan may be the best choice. This plan allows for three equal payments to be paid out over a period of three months. The first payment of one-third is due at the time of treatment, the second payment is due one month after treatment, and the third and final payment is due two months after treatment.   Payments must be made through autopay.

Option 2: Outside Financing – For those who would prefer an extended payment plan.

For your convenience, payments may be made with cash, personal check, bank draft, or credit card. We also accept CareCredit, which is a third-party financing solution in the healthcare industry. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 707-525-0555 or by fax at 707-525-0665. Our office location is 1416 Townview Lane,. Please call if you have any questions or concerns regarding your initial visit.  

Insurance Information

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).

Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.

Private & Group Insurance

As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

Your insurance has 30 days to review your claim and will then send any reimbursement payment directly to the patient.

HMO Patients

We are not an HMO provider.

Medicare

We do not accept Medicare.