Financial and Insurance Information

Financial Information

Our doctor(s) and staff are proud to be a team whose primary mission is to deliver the finest and most comprehensive periodontal services available today. We are concerned about your dental care and want to ensure you that it is performed in the most responsible manner. In order to assist you with the investment in your dental health, we have outlined our payment policy.

Emergency/Single-Visit Payments

For single-visit procedures, our policy is that payment is due in full at the time of service. For your convenience we accept cash, checks, money orders, and credit card payment (MasterCard and Visa).

Multiple Visit Payment Options

Option 1: Full Payment at Time of Service – 5 percent fee reduction for payment before treatment is rendered.

Selection of this option gives you the maximum savings on the cost of your treatment plan because the billing expenses we save are passed on to you in the form of a 5 percent discount. Your Treatment Coordinator will provide you with specific details.

Option 2: Open Account Payment Plans – Treatment fees divided into two or three equal payments.

For individuals desiring a more flexible payment plan, the open account plan may be the best choice. This plan allows for three equal payments to be paid out over a period of three months. The first payment of one-third is due at the time of treatment, the second payment is due one month after treatment, and the third and final payment is due two months after treatment.

Option 3: Outside Financing – For those who would prefer an extended payment plan.

For your convenience, payments may be made with cash, personal check, and bank draft, Visa, or MasterCard. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 707-525-0555 or by fax at 707-525-0665. Our office location is 1416 Townview Lane,. Please call if you have any questions or concerns regarding your initial visit.

Insurance Information

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).

Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.

Co-Payment

All co-payments are due at time of service. 

HMO Patients

We are not an HMO provider.

Medicare

We do not accept Medicare.

Private & Group Insurance

As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.